State Farm® Insurance Agent Kim Duke

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Londyn Butler

September 18, 2023

5 out of 5

"The ladies in the office are awesome. They take their time to go over every detail of the policy."

Undeniable Lies

August 11, 2023

4 out of 5

"Usually really good. One bad experience in 7 years so far."

Renee Davis

July 30, 2023

5 out of 5

"Kim responded promptly to my email to her for assistance with a local fundraiser for a 3 month old baby boy and his heart transplant. Family and West monroe moose lodge 1723 are grateful for the donation from her personal account. She truly is like a good neighbor...State Farm is there and so is Agent Pam Duke. Renee Davis Lodge President Fundraiser Chairman"

cathy duke

June 14, 2023

5 out of 5

"Wonderful customer service from Courtney and a savings of $80.00 per month for the same coverage. Highly recommend"

Wolf the Doger64

June 2, 2023

5 out of 5

"Great service and extremly helpful in bad situations."

donna price

May 31, 2023

5 out of 5

"great customer service by Courtney and Casie today"

Jason C

May 30, 2023

5 out of 5

"Kim Duke agency has been courteous and has looked out for our needs. Great service and competitive price from a company that treats you right when you have a loss."

Melissa Boudreaux

May 30, 2023

5 out of 5

"I'm thankful for Kourtney's help in getting me signed up with Kim Duke state farm . Kourtney made the process easy ..answered any and questions .and was very kind and polite. Also she was able to get me renters and car insurance cheaper than I had at my other company for auto insurance only . I highly recommend her !!"

Melanie Baker

May 25, 2023

5 out of 5

"So Thankful we made the switch over to Statefarm with Kim Duke’s Office and Team. Kourtney Hill is so amazing to work with not only was she able to give us the best quote but her exceptional professionalism and her infectious personality made it such a seamless transition over to a great company. We loved her so much we switched our home insurance over as well…which she did everything and really made this sometimes daunting task, worry free and enjoyable. She kept us updated and walked us through every step of the way. If you are looking for insurance or wondering if they can beat your current rate…I highly suggest you give them a chance…you will not be sorry!"

Renea Baker

May 23, 2023

5 out of 5

"I called to ask for a date on a claim Roger and I had on our home in 2008. The file was not readily available to Kourtney, seeing that the claim had been successfully closed so long ago. She asked if I could give her a moment to call the Claims Dept. The Claims Dept. was too busy with calls; so, Kourtney text me immediately to let me know and that she would call first thing in the morning. The next morning, I got a call from Kourtney with the date I was asking for. Every time I call with a need, Kourtney is on it! She works diligently and promptly to meet the needs of her clients. I am so impressed with Kourtney and State Farm/Kim Dukes."

Jonathan Coburn

May 18, 2023

5 out of 5

"After shopping for insurance for a month I called Kourtney and it was a life changing experience she was very professional and nice she explain everything to where I understand completely and made life so much easier shopping around I highly recommend her for all your insurance needs best in town hands down there not enough star to show her the support she needs for her hard work"

Kaitlyn Austin

May 18, 2023

5 out of 5

"They are the sweetest !! Kourtney has helped me out so much and i am truly grateful for her and grateful for being apart of State Farm !"

morgan gainous

May 15, 2023

5 out of 5

"Kourtney was such a please to work with! Very informative and made sure I was getting the best coverage for me & my family. I would highly recommend her and this company to family and friends!"

Ethan Copeland

May 4, 2023

5 out of 5

"Kourtney is the best. She got my 2 year life policy. Great customer service and happy with Kim dukes office."

Jocelyn Johnson

May 3, 2023

5 out of 5

"Kourtney was beyond helpful. She was able to answer all of my questions, thoroughly! Wonderful customer service."

Shari Littleton

May 2, 2023

5 out of 5

"Kourtney's service is phenomenal! She did quotes for my husband and I for life insurance and home owners. She answers and makes any needed revisions quickly. I highly recommend her and Kim Duke State Farm."

Shandi Price

April 13, 2023

5 out of 5

"Kourtney was GREAT!! She got everything set up for our builders insurance on our new home. Swapped our auto over from Geico and even with all the policies she saved me over $100/month. Thanks Kourtney!!!!😁😁😁"

Addison Wilson

March 13, 2023

5 out of 5

"friendly office staff! very knowledgeable and dedicated"

Kathey Lawson

January 4, 2023

1 out of 5

"I am very disappointed in State Farm I have had this for 50 years, needed roadside assistance today to tow my car to the shop . I was told I was covered. was charged $250. I will find me another insurance company."

ramona shaver

October 28, 2022

5 out of 5

"Helps you with whatever problems you may have to get them solved quickly."

Lori Rogers

July 18, 2022

5 out of 5

"Jacob has always responded to any situation I have reached out to him about quickly and simplified every process as much as possible. I would definitely recommend them for any insurance need!"

Terry Pierce

May 5, 2022

5 out of 5

"Excellent customer service always"

Ryan Atkins

April 29, 2022

5 out of 5

"Great customer service ✅"

Cindy Cox

April 20, 2022

5 out of 5

"Great folks!"

Brittany Weaver

March 19, 2022

5 out of 5

"Kim Duke State Farm has a very knowledgeable staff and fantastic agent in Monroe, Louisiana. Kim enjoys helping her customers with their life insurance and car insurance needs. Definitely worth a visit to her website or to her office."

What our customers say about us...

Londyn Butler

September 18, 2023

5 out of 5

"The ladies in the office are awesome. They take their time to go over every detail of the policy."

Undeniable Lies

August 11, 2023

4 out of 5

"Usually really good. One bad experience in 7 years so far."

Renee Davis

July 30, 2023

5 out of 5

"Kim responded promptly to my email to her for assistance with a local fundraiser for a 3 month old baby boy and his heart transplant. Family and West monroe moose lodge 1723 are grateful for the donation from her personal account. She truly is like a good neighbor...State Farm is there and so is Agent Pam Duke. Renee Davis Lodge President Fundraiser Chairman"

cathy duke

June 14, 2023

5 out of 5

"Wonderful customer service from Courtney and a savings of $80.00 per month for the same coverage. Highly recommend"

Wolf the Doger64

June 2, 2023

5 out of 5

"Great service and extremly helpful in bad situations."

donna price

May 31, 2023

5 out of 5

"great customer service by Courtney and Casie today"

Jason C

May 30, 2023

5 out of 5

"Kim Duke agency has been courteous and has looked out for our needs. Great service and competitive price from a company that treats you right when you have a loss."

Melissa Boudreaux

May 30, 2023

5 out of 5

"I'm thankful for Kourtney's help in getting me signed up with Kim Duke state farm . Kourtney made the process easy ..answered any and questions .and was very kind and polite. Also she was able to get me renters and car insurance cheaper than I had at my other company for auto insurance only . I highly recommend her !!"

Melanie Baker

May 25, 2023

5 out of 5

"So Thankful we made the switch over to Statefarm with Kim Duke’s Office and Team. Kourtney Hill is so amazing to work with not only was she able to give us the best quote but her exceptional professionalism and her infectious personality made it such a seamless transition over to a great company. We loved her so much we switched our home insurance over as well…which she did everything and really made this sometimes daunting task, worry free and enjoyable. She kept us updated and walked us through every step of the way. If you are looking for insurance or wondering if they can beat your current rate…I highly suggest you give them a chance…you will not be sorry!"

Renea Baker

May 23, 2023

5 out of 5

"I called to ask for a date on a claim Roger and I had on our home in 2008. The file was not readily available to Kourtney, seeing that the claim had been successfully closed so long ago. She asked if I could give her a moment to call the Claims Dept. The Claims Dept. was too busy with calls; so, Kourtney text me immediately to let me know and that she would call first thing in the morning. The next morning, I got a call from Kourtney with the date I was asking for. Every time I call with a need, Kourtney is on it! She works diligently and promptly to meet the needs of her clients. I am so impressed with Kourtney and State Farm/Kim Dukes."

Jonathan Coburn

May 18, 2023

5 out of 5

"After shopping for insurance for a month I called Kourtney and it was a life changing experience she was very professional and nice she explain everything to where I understand completely and made life so much easier shopping around I highly recommend her for all your insurance needs best in town hands down there not enough star to show her the support she needs for her hard work"

Kaitlyn Austin

May 18, 2023

5 out of 5

"They are the sweetest !! Kourtney has helped me out so much and i am truly grateful for her and grateful for being apart of State Farm !"

morgan gainous

May 15, 2023

5 out of 5

"Kourtney was such a please to work with! Very informative and made sure I was getting the best coverage for me & my family. I would highly recommend her and this company to family and friends!"

Ethan Copeland

May 4, 2023

5 out of 5

"Kourtney is the best. She got my 2 year life policy. Great customer service and happy with Kim dukes office."

Jocelyn Johnson

May 3, 2023

5 out of 5

"Kourtney was beyond helpful. She was able to answer all of my questions, thoroughly! Wonderful customer service."

Shari Littleton

May 2, 2023

5 out of 5

"Kourtney's service is phenomenal! She did quotes for my husband and I for life insurance and home owners. She answers and makes any needed revisions quickly. I highly recommend her and Kim Duke State Farm."

Shandi Price

April 13, 2023

5 out of 5

"Kourtney was GREAT!! She got everything set up for our builders insurance on our new home. Swapped our auto over from Geico and even with all the policies she saved me over $100/month. Thanks Kourtney!!!!😁😁😁"

Addison Wilson

March 13, 2023

5 out of 5

"friendly office staff! very knowledgeable and dedicated"

Kathey Lawson

January 4, 2023

1 out of 5

"I am very disappointed in State Farm I have had this for 50 years, needed roadside assistance today to tow my car to the shop . I was told I was covered. was charged $250. I will find me another insurance company."

ramona shaver

October 28, 2022

5 out of 5

"Helps you with whatever problems you may have to get them solved quickly."

Lori Rogers

July 18, 2022

5 out of 5

"Jacob has always responded to any situation I have reached out to him about quickly and simplified every process as much as possible. I would definitely recommend them for any insurance need!"

Terry Pierce

May 5, 2022

5 out of 5

"Excellent customer service always"

Ryan Atkins

April 29, 2022

5 out of 5

"Great customer service ✅"

Cindy Cox

April 20, 2022

5 out of 5

"Great folks!"

Brittany Weaver

March 19, 2022

5 out of 5

"Kim Duke State Farm has a very knowledgeable staff and fantastic agent in Monroe, Louisiana. Kim enjoys helping her customers with their life insurance and car insurance needs. Definitely worth a visit to her website or to her office."