State Farm® Insurance Agent Kim Duke

"Everything went perfect!!! Olivia is so sweet and helped me out !"

"Thank you so much Josie for such wonderful customer service today! Kim Duke State Farm and the staff here are the best!"

"I cannot say enough about Kim Duke State Farm! Chaise Sanders was such a please to work with! Very informative and made sure I was getting the best coverage at the best rate. I would highly recommend her and this company to family and friends!"

"Joseigh Nappier was very professional very efficient and very timely. She got me life insurance quickly without any hassle will highly recommend her and Kim Duke for any of your insurance needs!!!"

"Even in my retirement time is a precious commodity to me. Today I had interactions with a young lady by the name of Olivia who works at Kim Duke State Farm in West Monroe Louisiana. What could possibly have become a time consuming problem was handled so very well! I don’t often leave compliments directly to my person, or do reviews but, Olivia is the exception. And these are the words that I told her, Olivia, you handled that quickly, easily, and efficiently. Just from the brief interaction that I had with Olivia I could tell that she is a very intelligent and caring person She was friendly without spouting all of the affirmative words that lots of companies teach their Customer Service people to use. She’s much more than a Customer Service person, she’s a person helping another person that needs help. She’s a keeper!"

"I recently worked with Olivia and was thoroughly impressed by her professionalism and efficiency. After selling one of our vehicles, she promptly provided clear guidance on the necessary steps to update records with the OMV. She even shared a direct link, saving me the hassle of an in-person visit. Her exceptional customer service, attention to detail, and proactive support made the entire process seamless. Olivia’s dedication is truly unmatched!"

"Olivia is amazing!!! I can’t say enough good things about her promptness and professionalism. I can email or call her and she has my info back asap!"

"Joseigh and the whole team are amazing to work with. The absolute best customer service in the area!"

"Carissa is an absolute joy to talk to. She’s very knowledgeable and you can tell she really cares about her customers. I can’t recommend her enough!"

"Very Friendly and fast service thank you ❤️😊"

"I would like to give a big shout out to Carissa Gray for all the help she has done getting me set up..... and my fiancé on our insurance. I love her. She has gone above and beyond to help us. Even calling back to check on us today and making sure everything is going OK. ❤️❤️❤️❤️"

"Olivia is amazing. I called last week to give them a heads up that I would be purchasing a new car. Within minutes she texted me back. She didn’t call me and bug me for info she received all she needed in one phone call. She is professional and fast. Exactly what I needed. And one of my cars went down tremendously. I love that they have a texting platform! I love Kim Duke State Farm. They definitely care about their customers. Thank yall so much."

"Chaise took amazing care of me today with my auto insurance!! She is the best and please contact her for a quote!"

"Friendly staff that helps however possible."

"Everyone is very kind and helpful but when I get my lunch break they are on their lunch break as well so no one is there and theyare closed on Saturdays when I'm off .paying with a money order and catching them up there is next to impossible.ill admit I'm old school and I prefer to come in I guess I'll be forced to pay bycredic card over the phone.still I'm happy with .y service but I probably won't try to go up there again"

"Great place to be insured."

"Kourtney and the whole team were great and very easy to work with! I recommend everyone give them a shot!"

"Called to get my payments straightened out, they spend about an hour getting everything squared away. Every time I've ever called with an issue, the ladies make sure it gets taken care of, if they can't, they give me detailed explanations as to why. Couldn't ask for a better agency. Might be why I've been with them 10+years"

"Chase is an AWESOME agent!!!"

"Miss Chaise Sanders took such great care of me and saved me so much money with increased coverage by changing my insurance for my vehicles, horse trailer , and ranch coverage to State Farm. She explained everything and helped me protect my assets to the maximum! Talk about service! She spent hours with me so I could understand everything! She is such a special lady and I felt like she was an Angel from heaven looking out for me and my needs with insurance. I highly recommend this company! Their service is the best I’ve ever had and the coverage is the best I’ve ever had! I love Miss Chaise and everyone there is so welcoming and friendly!"

"My life has been mess. And I appreciate you helping me insurance. Thank You so much for helping."

"Great people, they go out of their way to help their customers"

"Experiencing a sudden golf ball size hail storm is never pleasant.The car "Total Loss" verdict was hard to hear. So glad I had Kim's team to assist with the paperwork ...thanks Chaise...and all the staff answering the phone and holding my hand through the process."

"Always willing to help and great customer service over the phone!!"

"Called over a week ago for quotes on numerous policies. Never got any message nor the quotes"